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Ordering and Shipping

Find your local representative

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Ordering and Shipping

If there is an SSI Diagnostica distributor in your country, please send orders and price requests directly to our distributor. 

If there is no distributor in your country, please send your orders to: 

Herredsvejen 2
3400 Hillerød 


For Orders and Delivery Information

Tel: +45 4829 9182 or +45 4829 9127 
(Mon.-Thur. 8.00 AM-4.00 PM, Fri. 8.00 AM-3.00 PM (GMT+1))

For General Inquiries

Tel: +45 4829 9100 

We aim to deliver orders for stock items to Europe within 5 working days and overseas orders for stock items within 10 working days. 

However, the order may be held-up by factors like force majeure, legalization/certification of documents or requests for other documents than standard. 

Please notice if an order already is in process, adding new items to the current order may cause extended processing time. 

For quicker handling of orders, please indicate your customer number and item numbers.

Prices and terms of shipment.


Certificate of Analysis: Free of charge 
Certificate of Origin: EUR 100,- 
Zoo Sanitary Certificate: EUR 75,- 
Legalization: May vary – please contact SSI for Price
Document handling fee: EUR 50,- will be charged for documents that need to be stamped or handled at customs.

Terms and Conditions of Sales and Delivery

Click here to see our Terms and Conditions of Sales and Delivery (opens in PDF)

Shipments to Europe and Overseas

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Bacterial strains

If you wish to purchase bacterial strains from SSI Diagnostica, you need to fill in and sign a Material Transfer Agreement (MTA) and send it back to us.

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For general inquiries contact us by mail at

Simpler for the better

If you work within the field of microbiology, you might be familiar with Occam’s Razor. At SSI Diagnostica, we champion a slightly adapted version of this principle:
The simplest solution is usually the best one.

Get in touch

Please, reach out if you have a question, comment or request.